Many large organizations need to know that their BPM solutions based on a Service Oriented Architecture (SOA) can scale to meet the needs of massive numbers of users. Government agencies, consumer retailers, retail banks, healthcare payers and providers, for example, need to be able to provide access to tens of thousands of concurrent on-line users. BPM is not just work baskets in a small department; it is the future of how organizations function.

More Value, Less Risk. Solution frameworks are customizable solutions that provide the building blocks for organization-specific applications. This approach enables organizations to reach the point of value more quickly, with lower risk. Solution frameworks, combined with an iterative improvement methodology, allow organizations to embrace change. In order to reduce the time-to-value, many vendors supply process “templates” that show how their product can support a given business or industry problem.

Business improvement—increasing efficiency, quality and customer satisfaction while cutting costs—should be the goal of every person working. What’s not to like about conducting business faster, better and more profitably? But all these great management theories need help working in the real world. This white paper highlights how Business Process Management (BPM) can successfully identify and improve business processes based on how people work.

BPM Suites can deliver significant business benefits and a fast ROI – but only if you choose the right one. Implementing a complete BPM Suite, rather than a series of disparate applications, will significantly decrease your costs, increase your time to benefit, and increase your flexibility and agility in managing and improving multiple processes. This paper outlines 5 best practice steps to help you choose the right BPM Suite for your organization.

Need to improve your business processes?

Superpartners leveraged SOA to improve their business process flexibility and enable more efficient integration of new customer records, thereby strengthening its market-leading position within Australia’s superannuation administration market.

Read the Gartner Case Study on how they did it.