Last year, leading companies like Allianz Life, Dell and Pfizer tackled compliance and process improvement at the same time. There chose many different HR processes to automate – ranging from new hires and pay changes to computer access requests. In each case, the companies recognized that an investment in technology was required to gain better control over their processes.
Derek Miers, CEO of Enix Consulting, offers key tips on knowing when your company is ready to expand and best practices observations on how to do it in his new white paper, Getting Past the First BPM Project: Developing a Repeatable BPM Delivery Capability. This paper explores how companies such as Hasbro and Pulte Mortgage have successfully made the transition from their first BPM implementation to multiple processes, enterprise-wide.
In order to be effective, BPM should be optimized to enable companies to gain insight into their processes in real-time and change them, in many instances automatically, in order to create greater value. Optimized BPM is the ability to address both the real-time optimization of individual processes “in flight” and identify strategic changes to business processes to drive long term value and cost savings. Optimized BPM is the enabler that emphasizes the continuous improvement of processes that most directly affect corporate performance goals.
Successful Sales and Marketing departments are dynamic torrents of process-driven activity. A calm day in the sea of sales means revenue opportunities are being lost or going by the wayside. This is just as true in customer retention as it is in customer acquisition.
Once a prospect signs on the dotted line and becomes a customer, effective processes need to be in place to monitor, measure and manage customer satisfaction and loyalty and, in turn, maximize each customer’s value.
Web services anarchy can return IT implementations to the dark days of brittle and unstable systems that are hostile to change and drain large amounts of resources just to keep running. An SOA management framework is required that provides registration of services, change management and versioning support, security facilities, service monitoring, service management and event handling. This technical whitepaper introduces webMethods Servicenet – a comprehensive web service management platform that delivers a shared infrastructure for SOA-based applications.
Business process management (BPM) enables organizations to define, optimize, execute, monitor and manage critical processes. However, business rules technology (also known as a business rules engine or BRE) is an equally important, complementary technology.
Any organization evaluating BPM should explore the role that business rules play. This paper identifies the value of both BPM and BRE and discusses where the combination of the two can maximize the business benefits to an organization.
Labeled by industry experts as the “new order,” Service-Oriented Architecture (SOA) is the chief topic at organizations around the globe. The excitement stems from the realization that SOA technology presents a real opportunity to improve effectiveness at the enterprise level. Business leaders envision an enterprise that can quickly adapt to its changing environment with immediate and complete support from its system resources.
Taking a business process management approach to compliance provides the tools to comply with government standards, and also provides the infrastructure you need to better execute the key processes that power your business. Only an approach that fully fuses business rules with business processes can deliver true compliance. This white paper discusses the use of BPM to address compliance mandates such as Sarbanes-Oxley – enabling organizations to close the gap between mission and execution, and continually transform the way they do business.
The goal of this document is to help corporations of all sizes and across industries to identify areas where business process management (BPM) technology can offer the greatest return for their available resources today while providing a technology foundation to support future initiatives. Perfectly suited for organizations with limited IT resources and budget, this guide offers recommendations for advanced technology solutions that don’t require wholesale changes to legacy systems or a brand-new enterprise-wide strategic technology direction.
There is only one certainty when a process is automated, and that is that the process will have to change. The need for change may be caused by organizational dynamics, the market environment, or by competitor actions. The key to effectively managing and proactively embracing process change is having complete visibility into all aspects of your business – including instant access to the information you need to make intelligent business decisions and process improvements.
Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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