Retailers Gain Fast Payback and Long-Term Value with Business Process Management

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Retailers around the world are at in important inflection point. Pressure emanating from the global economic downturn has only exacerbated an already tough, competitive environment. Retailers are making business decisions today that will have far-reaching ramifications. It is clear that those that identify how to increase information technologies’ impact on business performance, reducing costs and increasing revenue, will have a tactical and strategic advantage.

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